Links to external websites containing helpful information for our members.
Online Moderation Standards and Expectations
Foreclosure Diversion Program
Elder Abuse Prevention
Deposit or share account dispute information
How to dispute consumer credit report errors
Maine State Government site for information pertaining to Consumer Credit Protection
To purchase savings bonds please visit TreasuryDirect. Paper savings bonds are no longer sold at Financial Institutions, effective Dec. 31, 2011.
Tips to help you and your loved ones learn more about fraud and identity theft.
Visit the FTC website for information to help you deter, detect, and defend against identity theft.
Online Moderation Standards and ExpectationsCreated February 14, 2018
Downeast Credit Union supports the use of social media to attract and interact with members and potential members. The Credit Union may, at its discretion, use or discontinue the use of any type of social media to interact with our members. The Credit Union will follow the FFIEC published Guidance addressing applicable federal consumer protection and compliance laws, regulations, and policies on the Credit Union’s social media activities.
Here at DECU, we’re all about putting members first. Please use DECU’s interactive features fully, but responsibly. Anyone utilizing Downeast Credit Union social media sites must abide by the following expectations:
If you would like to file a complaint directly to DECU, please contact our Marketing Department at 207-427-5030 or email information@downeastcu.com.
If you become aware of any postings that violate these expectations or that you believe are otherwise objectionable, let us know. E-mail us at information@downeastcu.com.
If you have any questions regarding our policies, please contact us at: 1-800-427-1223 or write to:
Downeast Credit Union P.O. Box 130 Baileyville, Maine 04694
Elder Abuse Prevention For information concerning Elder Abuse Prevention.
If you have any questions regarding our policies, please contact us at:1-800-427-1223 or write to:
If you have a dispute with Downeast Credit Union regarding your deposit or share account, you may contact us at (207) 427-3333 or toll-free at (800) 427-1223 and attempt to resolve the problem directly. If we fail to resolve the problem, communicate the problem and the resolution you are seeking to:
Maine Bureau of Financial Institutions Consumer Outreach Program 36 State House Station Augusta, ME 04333-0036
To file a complaint electronically, you may contact the Maine Bureau of Financial Institutions at the website address shown below.
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1-800-427-1223
Routing Number: 211288996
For our members’ convenience, links are available in this website to allow quick access to other sites that may be of interest. Clicking on a third party link will take you out of Downeast Credit Union’s website to an alternative website not operated by DECU. The Credit Union is not responsible for the content of the third party website and does not represent either the third party website or the member if you enter into a transaction. Privacy and security policies of the website to which you are linking may differ from those practiced by DECU.